Safe Links Spam Screening works in conjunction with your current spam screening equipment or can completely replace it. In this scenario you would have your own equipment and it would be catching 'most' of the spam you are receiving or you would no equipment and use ours.

This service sits outside of your network at our facility and prescreens the spam using our spam equipment. Our equipment is maintained at a very high level of sophistication and can screen out much more of the spam by way of ip addresses, keywords and rules that your administrator may not have time to do.

By doing this you will be able to hit a 95%+ rate of spam detection and eliminate all know viruses and threats from your network via email .Customers redirect their MX records (Internet mail exchanger) to our facility and then we redirect the mail back to your Exchange or POP3 email server. This database is continually updated by Safe Links and is based on an analysis of worldwide email traffic and third-party real-time black hole lists (RBLs).

Messages will also be filtered through our worm and virus detection engine, which identifies and intercepts zero-hour mass mailing worms and viruses.

If a message includes a sending IP address found in the database or is found to contain a virus or worm, delivery will be denied and the connection will be immediately dropped before the message can enter the customer’s network.

Spam Sniffer is an Email Scanning Service that uses pattern recognition and a regularly updated rules to accurately identify spam. The technology currently is used in email security systems protecting everything from businesses to schools.

Spam Sniffer's goal is to capture more than 95% of spam when implemented in a managed environment. In addition, we are continually enhancing the system and delivering updates at no extra cost to users. Our system is a high-availability production system that eliminates client-side software or configuration changes.

Spam Sniffer's rules are created through a collaboration of automated systems and people. The system is designed as a large-scale learning system where humans and machines collaborate to produce the filtering rules. The machines have strengths that people do not have, such as comparing features on messages. The people contribute insight that the machine cannot provide, such as recognizing a new spam. The entire system evolves rapidly and retains what it learns as it moves forward.

This filter provides a global view of spam traffic, which enables us to defend against real-time spam attacks and rapidly identify zero-hour spam, regardless of language. The filter is also effective at identifying image-based spam and phishing emails.

The Spam Filter features a user interface available in many languages including Chinese (simplified and traditional), German, French, Spanish, Japanese, Dutch, Portuguese, Russian, Czech and English

Keep your business image and network security protected with Virus and Worm Scanning - an integral part of our comprehensive email defense solutions. Our anti-virus and anti-worm techniques identify and block both known and unknown viruses, worms, and blended threats.

One system sits in front of another allowing in only valid email addresses and scanning. The mail is then filtered and passed on to the spam server where it is scanned for known spam attacks. The mail is finally sent out to a third device where both scans are performed again. This guarantees that no Viruses can enter your network

Adding layered protection to existing desktop solutions is the key - and the reason Safe Links integrates this worm detection technology with signature-based anti-virus engines.

Worms and viruses, transported through unsolicited email, are costing American businesses billions of dollars each year in lost productivity. Zero Hour attacks are attacks that come out fast and furious and at times the anti-virus vendors cannot put out signatures fast enough to protect against them.

Providing defense with diversity is the key to combating these problems. Our anti-virus and anti-worm techniques identify and block both known and unknown viruses, worms, and blended threats. Acting as the perimeter defense to your network and the Internet we provide safe external filtering and customizable quarantine management.

Content and Attachment Filtering is the most effective way to eliminate threats in email and attached to incoming messages. From a content filtering perspective, our solution:

• Supports specific keyword filtering for organizations that require unique filtering policies
• Blocks inbound and outbound transmission of proprietary data, profanity, and inappropriate content
• Incorporates multi-level HTML protection against web bugs and spam beacons
• Group policies management for customizing policies to meet the unique needs of user groups
• Content and Attachment Filtering also protects the messaging network from the effects of dangerously-sized or malicious attachments.

Email Attack Protection from Safe Links provides real-time monitoring and analysis of incoming messaging traffic, conceals critical messaging gateways and shields groupware email servers from these SMTP-based attacks. By pointing your Mail Exchange (MX) record to our Servers, you can conceal your Internet-facing mail servers and remove the threat of anonymous connections.

With Safe Links unique MX record hiding, malicious traffic is identified and quarantined at the network perimeter before reaching your network. Our multi-layered approach to this allows our system to remain highly available and redundant should your mail become subject of an attack.

Phishing attacks employ common spam techniques to distribute official-looking fraudulent emails designed to trick consumers into disclosing their credit card numbers, bank account information, Social Security numbers, passwords, or other sensitive information. Safe Links specifically programs its multi-layered spam filtering techniques to identify and block phishing emails from inbound email.

The Spam Server contains numerous end-user features that allow for individual tuning and greatly enhance the accuracy of our spam filtering.

• User Based Filtering.  The Barracuda Spam Firewall can be configured to set spam policies by the end-user on an individualized basis or on a global corporate level.

• Individual Spam Scoring.  The individual spam scoring feature allows end-users to set their individual thresholds for spam tolerance providing personalized control over spam policies.

• Personal Allow and Block Lists.  The Barracuda Spam Firewall can be configured to allow end-users to have control over their individual allow and block lists which further reduces the chance of false positives.

• Digest Emails.  A daily email is sent to all end-users with a quarantine account summarizing the contents of their individual quarantine mailboxes.

• Microsoft Outlook and Lotus Notes Integration.  Barracuda Networks provides a software plug-in for both Microsoft Outlook and Lotus Notes end-users. With this tool, users can classify messages as spam or not spam in order to fine-tune the filtering and further eliminate any chance of false positives.
  

At Safe Links, our team of email experts is committed to providing you with the highest level of service and support-from account activation and provisioning to ongoing support.

• Customer Service, Technical Support, Provisioning and Billing Inquiries
  To report a problem or to request assistance with your service, please email a request or fill out a contact form. A service representative will contact you within one hour if your inquiry was received during standard business hours and generally the same time frame after hours.

• Spam Prevention
  We continuously analyze your unwanted email to determine how our systems should handle it in the future. Using the spam emails sent by our customers allows us to continually update the system (human intervention).
  
  To submit a spam incident, please email our staff by forwarding the message to support@safelinks.com.
  

To protect your business whenever email disaster strikes, Safe Links can protect your email with our optional archiving service.  Our services work like an insurance policy to protect against potential business disruptions:

• Highly available EMC storage to protect your email
• Outage notifications to your IT staff
• Customer support

Safe Links provides disaster recovery service to businesses:

Message Continuity – Provides Web-based email access, management and use and unlimited storage. All email inbound and outbound can be copied to our SAN and stored for as long as you want it to be there. During an outage, all inbound and outbound mail continues to be filtered by our system and stored so you can retrieve it online. Email can be retrieved later or your business can continue to function normally once service is restored.